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All WISH parcel collections are currently suspended. We are closed to the general public therefore collections cannot take place. We cannot deliver these parcels. There are absolutely no exceptions to this. All parcels will be held at the shop until restrictions are lifted when collections can recommence. We will announce on our Facebook page when this happens.
We currently offer two forms of delivery, one is from shop stock for same day local delivery, and the second is from our warehouse which is sent direct from the warehouse to your delivery address.
How to order is listed below, please read carefully:
(1) For same day local delivery – Please send us a message via Facebook of the items you require, including your full address, and a contact number, all before 1pm daily, excluding weekends. We will then check we have the items in stock in the shop, prepare your order, and give you a call back around lunchtime to take payment over the phone. Once all the orders have been processed, we will then begin delivering them during the afternoon. We will give you an aproximate delivery time when we call to take payment.
(2) For all orders placed on our website, www.smokairuk.com/site these orders are dispatched direct from our warehouse and NOT the shop stock, therefore payment will be taken online, your order will be processed by the warehouse, and then dispatched via Royal Mail / Courier directly from the warehouse to your delivery address. Currently delivery times are 1-2 working days, this may change at any time and no guaranteed delivery times are currently offered by any service, hence we have disabled the guaranteed next day delivery option.